? Can I design the cake or sent to you some photo to you create a cake for me?
Answer: Yes, you can email us saying what are your preferences or you can look on the internet for a cake decoration that you like it and send us a picture or link of this image and we'll contact you as soon as possible!
? How many days before the party I should order the cake?
Answer: Whipped cream cakes with rice paper can be ordered with at least one week in advance. Fondant cakes that are more laborious must be scheduled with no less than thirty days! Anyway, email us to check the availability (many customers) for this date.
? Something unexpected happened and I have to cancel my order, is it possible?
Answer: In case of Fondant cakes you may cancel your order at least one week before the date of shipment. Whipped cream cakes may be cancel five days before the date of shipment. Sometimes a advance deposit of one quarter of the total price of the cake is required and this amount will not be refunded it.
? My party is sunday, how many hours before the party you can send to me the cake?
Answer: Whipped cream cakes needs to arrive to you one day before the party. When you receive the cake,you'll need to remove the lid (cover) of the box and leave the cake in the refrigerator a day before eating. The cake will be sent to you previously cooled (refrigerated) to prevent it arrives to you damaged.
After spent a day in the refrigerator the cake consistency returned to normal and will not have variation in the taste!
Fondant cake can arrive at the party day but you should be careful with the time, depending on the region you live there are few hour options to delivery your product.
? The tema of the cake we saw is with Ariel and we can also add a picture of my daughter, is it possible? The price change?
Answer: The price don't change but you have to send a picture in good conditions , more than 300 kb is my sugestion!
? How do I pay?
Answer: About the payment, you can pay for Takyubin (delivery service) when you receive the cake in your home. The cake price and shipping fee are included! Is important you leave a telephone number to Takyubin contact you in the day of delivery. They call the client before bring to you your product, to check it if you are in home and to inform you about the price. The payment must be in cash.
We recommend you to read " Receiving Procedures in your home"
Answer: Yes, you can email us saying what are your preferences or you can look on the internet for a cake decoration that you like it and send us a picture or link of this image and we'll contact you as soon as possible!
? How many days before the party I should order the cake?
Answer: Whipped cream cakes with rice paper can be ordered with at least one week in advance. Fondant cakes that are more laborious must be scheduled with no less than thirty days! Anyway, email us to check the availability (many customers) for this date.
? Something unexpected happened and I have to cancel my order, is it possible?
Answer: In case of Fondant cakes you may cancel your order at least one week before the date of shipment. Whipped cream cakes may be cancel five days before the date of shipment. Sometimes a advance deposit of one quarter of the total price of the cake is required and this amount will not be refunded it.
? My party is sunday, how many hours before the party you can send to me the cake?
Answer: Whipped cream cakes needs to arrive to you one day before the party. When you receive the cake,you'll need to remove the lid (cover) of the box and leave the cake in the refrigerator a day before eating. The cake will be sent to you previously cooled (refrigerated) to prevent it arrives to you damaged.
After spent a day in the refrigerator the cake consistency returned to normal and will not have variation in the taste!
Fondant cake can arrive at the party day but you should be careful with the time, depending on the region you live there are few hour options to delivery your product.
? The tema of the cake we saw is with Ariel and we can also add a picture of my daughter, is it possible? The price change?
Answer: The price don't change but you have to send a picture in good conditions , more than 300 kb is my sugestion!
? How do I pay?
Answer: About the payment, you can pay for Takyubin (delivery service) when you receive the cake in your home. The cake price and shipping fee are included! Is important you leave a telephone number to Takyubin contact you in the day of delivery. They call the client before bring to you your product, to check it if you are in home and to inform you about the price. The payment must be in cash.
We recommend you to read " Receiving Procedures in your home"